Record lead processing time on contact records automatically
Record lead processing time on contact records automatically
Your contact treatment dates change without tracked timing, leaving lead handling delays invisible. The workflow writes computed delay to contacts so campaign managers can reprioritize same day.
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Overview
Untracked treatment dates blind campaign managers to SLA risk and let leads go stale. This flow computes and writes lead processing delay onto contact records so campaign managers see stale work and can act within the same day.