Record failed payment in tracker and increment retries
Record failed payment in tracker and increment retries
Your failed payment rows are incomplete, missing retry history and timestamps, and delay recovery for VIP subscribers. The sheet stays current so retention can reach customers the same day.
Overview
Failed payment events currently scatter recovery work and slow retention outreach; marketing ops needs a single, accurate record to act quickly. This flow captures webhook failures into your tracking sheet, increments retry counts, and timestamps events so teams can contact subscribers the same day.