Record ack time on shipment conversations for operations
Record ack time on shipment conversations for operations
Your shipment conversations miss acknowledgement timestamps, causing unclear handoffs and delayed dispatch. The patch adds formatted acknowledgements to conversations so coordinators act within minutes.
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Overview
Incoming acknowledgements often arrive without a clear, local timestamp in your conversation threads, slowing dispatch and reducing visibility. This flow writes a formatted acknowledgement time directly into the conversation record so dispatch coordinators have context within minutes and handoffs occur faster.