Recall delivery jobs from support tickets to drivers

Your recall requests from support tickets leave drivers assigned to wrong pickups. This routes recalls to the delivery system so jobs are removed and rosters are accurate within minutes.

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Overview

When support tickets request recalls, dispatchers and agents spend time escalating and manually removing jobs from schedules. This flow executes recall commands in the delivery system automatically and surfaces ambiguous cases back into the ticket, so support and operations clear affected rosters within minutes.