Reactivate 3- and 10-day follow-ups nightly for ops

Operations coordinators lose scheduled outreach when flags stay completed overnight. Nightly resets clear Day 3 and 10 status fields so outreach teams start with reactivated follow-up records.

Reactivate 3- and 10-day follow-ups nightly for ops

Overview

Stale completed flags cause scheduled outreach to be skipped, leaving operations coordinators chasing contacts and breaking outreach cadence. Nightly resets keep Day 3 and Day 10 follow-ups reactivated so outreach teams start each day with accurate records, eliminating missed follow-ups and enabling faster handoffs.

Notable Features

  • Reset Day 3 and Day 10 flags
  • Reactivate follow-up records for outreach
  • Alert ops coordinators on update failures

Reactivate 3- and 10-day follow-ups nightly for ops