Reactivate 3- and 10-day follow-ups nightly for ops
Reactivate 3- and 10-day follow-ups nightly for ops
Operations coordinators lose scheduled outreach when flags stay completed overnight. Nightly resets clear Day 3 and 10 status fields so outreach teams start with reactivated follow-up records.
Overview
Stale completed flags cause scheduled outreach to be skipped, leaving operations coordinators chasing contacts and breaking outreach cadence. Nightly resets keep Day 3 and Day 10 follow-ups reactivated so outreach teams start each day with accurate records, eliminating missed follow-ups and enabling faster handoffs.
Notable Features
- Reset Day 3 and Day 10 flags
- Reactivate follow-up records for outreach
- Alert ops coordinators on update failures