Skip to content
Log inSign up
Templates
Publish new community topics to your team channel

Publish new community topics to your team channel

New community topics arrive without context, causing slow responses by community managers. Get topic summaries and thread links in your support channel and partner hub to triage within minutes.

Publish new community topics to your team channel

Overview

Community conversations are a primary source of customer signals, but they only help if your team sees them with context. This flow captures every new topic, enriches it with author details, and publishes a concise summary into your support channel and partner hub so teams can triage and hand off issues within minutes.

Publish new community topics to your team channel