Public safety escalations: update account alert timestamps

Escalations managers in public safety miss alert timestamps on accounts, causing delayed incident handoffs and audit gaps. It updates CRM records so ops respond with accurate timestamps.

Overview

Missed or mismatched alert timestamps slow incident response and create audit risk for public safety operations. This integration keeps account records current with product-specific alert times and domains so escalation and ops teams act on accurate records, and customers report faster response times and clearer audit trails.

Notable Features

Update CRM account timestamps
Populate account domain field
Set product-specific operational dates