Provision course access and confirmations for operations

Operations coordinators miss manual enrollments for annual-plan customers, causing onboarding delays. Provision access and send confirmations so customer success can verify quickly.

Overview

Manual provisioning creates onboarding blockers and extra support work for operations coordinators. This workflow provisions course access, notifies customer success, and logs records so onboarding proceeds with dramatically fewer missed enrollments and faster handoffs.

Notable Features

Create course enrollments automatically
Send access confirmations to customers
Notify operations and customer success