Property managers route maintenance requests to right teams

Operations coordinators misroute maintenance forms, creating repair delays. This routes each tenant request with unit details to the correct community ops inbox so on-site staff can schedule repairs.

Overview

Misrouted maintenance requests frustrate residents and create avoidable scheduling work for on-site staff. This workflow ensures every tenant issue, with unit details, lands in the right community ops inbox so repairs get scheduled without manual triage. Operations leaders see cleaner handoffs and fewer repeat visits.

Notable Features

Route requests to community teams
Attach tenant and unit details
Notify on-site staff and vendors