Property managers alert ops and billing to prepayment needs

Operations coordinators miss 'Needs Prepayment' changes on eviction records, which stalls cases and creates tracking gaps. Alerts notify ops and billing so prepayments are requested and cases proceed.

Overview

Missed prepayments stall eviction cases and create tracking gaps that delay resolution. This workflow routes every 'Needs Prepayment' status change to ops and billing and appends a case note, ensuring prepayment requests are raised and records stay accurate. The result is fewer stalled cases and clearer audit trails for billing and operations.

Notable Features

Notify ops and billing quickly
Add prepayment note to record
Escalate unresolved prepayment alerts