Project managers send delivery confirmations and COD checks
Project managers send delivery confirmations and COD checks
Project managers updating shipment sheets miss customer confirmations, risking COD failures. Delivery messages go out after warehouse confirmations so customers confirm COD or address.
Overview
Missed delivery confirmations create COD failures and extra delivery rework. This workflow turns warehouse spreadsheet updates into customer messages and project manager alerts, eliminating missed confirmations so customers can verify COD or address without extra follow-up.
Notable Features
- Send delivery notifications after confirmation
- Format and validate customer phone numbers
- Log confirmations to shipment spreadsheet