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Project managers: route maintenance emails with site details

Project managers miss maintenance emails in a shared inbox, losing site context and attachments. Routing assembles site details and attachments so the operations manager can act quickly.

Project managers: route maintenance emails with site details

Overview

Missed or incomplete maintenance emails create reactive workflows and extra admin for project managers. This flow assembles site details and attachments, delivers a framed request to the operations manager, and logs a task—removing manual handoffs and enabling faster response times.

Notable Features

  • Extract site details from subjects
  • Attach original files to forwarded message
  • Create and log unique reference

Project managers: route maintenance emails with site details