Project managers: notify customers at dossier review status
Project managers: notify customers at dossier review status
Project managers see compliance items hit dossier review while manual emails delay document collection and stall AML reviews. Immediate customer notices request needed documents, letting compliance progress.
Overview
Manual emailing creates stalled AML reviews and hidden handoffs that frustrate project managers and compliance officers. This workflow routes every dossier-review status change into a customer notice and ticket log, eliminating manual chasing and ensuring compliance can resume reviews with required documents on file.
Notable Features
- Send status-triggered customer emails
- Attach required document checklist
- Log notices to compliance records