Project managers: ensure students receive prompt wellbeing follow-ups
Project managers: ensure students receive prompt wellbeing follow-ups
Student support coordinators miss self-referral submissions buried in inboxes, leaving students without resources and risking escalation. Tailored follow-ups get students help and enable support to begin triage promptly.
Overview
Missed self-referrals leave students without help and create escalation risk for student support. This workflow routes every referral into a tailored follow-up and priority alert, so coordinators can begin triage quickly and response times drop dramatically.
Notable Features
- Send personalized follow-up emails
- Flag high-risk submissions for review
- Create centralized referral log