Project managers create reservations tasks for rate-product mismatches
Project managers create reservations tasks for rate-product mismatches
Project managers see confirmed bookings set to an 'excl' rate but still include breakfast, causing billing inconsistencies before check-in. Create reservations tasks so staff remove breakfast and fix rate.
Overview
Project managers risk guest disputes and billing errors when rate-product mismatches slip through. This workflow creates reservations tasks whenever a confirmed booking shows an 'excl' rate but still includes breakfast, so staff correct charges before check-in. The result is fewer billing inconsistencies and near-zero missed corrections.
Notable Features
- Trigger reservations tasks on mismatch
- Attach reservation details to task
- Route tasks to reservations queue