Project managers capture negative chatbot feedback as tasks

Project managers see negative chatbot feedback piling in spreadsheet rows, causing product issues to go unreviewed. This creates structured triage tasks for product and content teams, ensuring issues are assigned within minutes.

Overview

Project managers risk product regressions when negative chatbot feedback sits untriaged in spreadsheets. Converting flagged rows into assigned, prioritized triage tasks with notifications turns buried feedback into actionable work—product teams see faster handoffs and dramatically reduced missed fixes.

Notable Features

Create triage tasks from rows
Include feedback, transcript, and context
Assign priority and owner automatically