Project managers capture housing case enquiries for triage
Project managers capture housing case enquiries for triage
Project managers see housing disrepair forms go unlogged, leaving tenants without intake. Create case records from each form so intake agents begin triage immediately.
Overview
Unlogged housing disrepair submissions leave tenants without intake and create compliance risk. This workflow ensures every submitted form becomes a case and alerts intake agents so triage starts immediately, eliminating manual entry and reducing missed follow-ups.
Notable Features
- Create case records automatically
- Attach uploaded files to cases
- Notify intake agents instantly