Project managers capture guarantor CSAT for faster triage
Project managers capture guarantor CSAT for faster triage
Project managers miss guarantor CSAT buried in forms, so support triage lags. Capture responses into a feedback aggregator so support can triage and follow up promptly.
Overview
Project managers risk missed follow-ups when guarantor CSAT is scattered across forms. This workflow captures every CSAT response into a central aggregator and notifies support for timely triage, eliminating missed follow-ups and making trend analysis straightforward.
Notable Features
- Add CSAT responses to aggregator
- Update centralized feedback records
- Notify support for follow-up