Program administrators notify learners when certificates publish

Program admins miss learners' published certificates, causing download delays and support tickets. Notifications reach learners after publication, ensuring they can download certificates immediately.

Overview

Missed credential notices create frustrated learners and unnecessary support tickets. This workflow guarantees every published certificate triggers an email and a logged delivery event, eliminating manual outreach and ensuring learners access certificates promptly. Customers report fewer support escalations and more reliable credential delivery.

Notable Features

Send certificate download link immediately
Record notification status in CRM
Alert support on failed deliveries