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Product ops capture flagged parent reviews into a tracker

Product ops capture flagged parent reviews into a tracker

Product ops miss flagged parent reviews in Slack, risking unresolved tutor issues and lost trust. This adds each flagged review to a central tracker so ops can triage and prioritize follow-up.

Product ops capture flagged parent reviews into a tracker

Overview

Missed flagged parent reviews create unresolved tutor issues and damage student trust. This workflow turns every flagged Slack message into a tracked item so product ops can triage and prioritize follow-up, driving faster responses and zero missed follow-ups.

Notable Features

  • Create tracker rows from Slack
  • Notify product ops on new flags
  • Include original message and metadata

Product ops capture flagged parent reviews into a tracker