Product leaders: notify loan officers when loans become funded
Product leaders: notify loan officers when loans become funded
Chief product officers see funded loan updates missed, causing loan officers to miss follow-ups. Email loan officers when status becomes Funded so post-funding handoffs start immediately.
Overview
Missed funded notices create friction for post-closing handoffs and frustrate borrowers. This workflow routes every 'Funded' update to the assigned loan officer and creates a homeowner record, eliminating missed handoffs and ensuring post-funding tasks start immediately.
Notable Features
- Send email on status change
- Create homeowner record in CRM
- Route alerts to assigned officer