Print shop owners: Notify customers at production-delivery and reduce follow-up
Print shop owners: Notify customers at production-delivery and reduce follow-up
Print shop owners field extra calls when production statuses don't update, causing delivery confusion. Alerts tell customers when orders move to production-delivery, reducing manual follow-up.
Overview
Missed production updates generate extra customer calls and delivery confusion for small print shops. This workflow notifies customers when orders move to production-delivery and records the notification internally, eliminating manual follow-up and keeping customers informed before delivery.
Notable Features
- Notify customers on status change
- Include order and job details
- Mark orders as notified