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Prevent trial expiries when new subscriptions are created

Ops coordinators miss trial updates when subscriptions start, causing onboarding and billing interrupts. This flow extends new trials on subscription creation so billing and customer success keep access.

Prevent trial expiries when new subscriptions are created

Overview

Missed trial extensions interrupt onboarding and create billing headaches for operations. This workflow updates trial end dates when subscriptions are created, keeping billing and customer success with uninterrupted access and an auditable trail. The change cuts down manual handoffs and reduces compliance risk for your ops team.

Notable Features

  • Extend trial period on subscription
  • Notify billing and customer success
  • Create audit log for traceability

Prevent trial expiries when new subscriptions are created