Prevent stale NPS data for operations coordinators instantly

Operations coordinators see stale NPS answers and tags when NPS-Started is added, causing follow-up errors and bad reports. Clear prior NPS responses so customer success and survey teams have a clean record.

Overview

Stale NPS answers and lingering tags cause follow-up mistakes and misleading reports for operations teams. Implementing this flow clears prior NPS responses when NPS-Started is added so customer success and survey teams always work from a single clean record, preventing bad follow-ups and report drift.

Notable Features

Clear previous NPS responses
Remove related respondent tags
Notify customer success of reset