Prevent reservation cancellations with payment-authorization reminders for finance
Prevent reservation cancellations with payment-authorization reminders for finance
Finance teams miss expiring authorizations on reservation updates, risking cancellations. Customers receive authorization reminders after changes so reservations remain confirmed.
Overview
Missed payment authorizations lead to reservation cancellations and lost bookings. This workflow prompts customers the moment reservation/payment records change so reservations stay confirmed and finance can recover authorizations; finance teams report fewer missed authorizations and cleaner audit trails.
Notable Features
- Send payment-authorization reminders instantly
- Log notice to customer payment history
- Alert booking ops on failed verifications