Prevent quota overruns with nightly host counter reset
Prevent quota overruns with nightly host counter reset
Operations coordinators find host lead counters left uncleared, letting hosts exceed daily quotas and skew next-day distribution. Midnight resets ensure routing uses fresh daily quotas.
Overview
Missed midnight resets let hosts carry over quotas and distort next-day lead distribution, creating uneven workloads for operations. A nightly scheduled reset gives operations coordinators accurate per-host availability so lead routing stays fair and manual midnight fixes disappear.
Notable Features
- Reset per-host lead counters nightly
- Prevent hosts exceeding daily quotas
- Trigger fresh lead distribution each morning