Prevent provisioning gaps for operations coordinators after yearly purchases

Operations coordinators miss yearly purchases without Base plans, causing provisioning delays and stalled onboarding. Create admin tickets so operations provision Base and onboarding proceeds.

Overview

Missed Base provisioning stalls onboarding and frustrates new customers. Turn qualifying yearly orders into admin tickets so operations act immediately and onboarding proceeds without manual detection. Operations teams report faster handoffs and far fewer manual misses.

Notable Features

Create admin tickets for missing Base
Attach customer profile to ticket
Assign tickets to operations queue