Prevent promo and shipping conflicts for support ops

Support ops fix mismatched marketing discounts that show wrong checkout totals. Real-time updates change store discount settings so promos combine with shipping at checkout.

Overview

Misaligned promo and shipping rules create frustrated customers and extra support tickets. This workflow keeps marketing discount settings and storefront rules aligned, preventing checkout confusion and reducing promo-related support volume. Support ops get notified and every change is logged for easy audits.

Notable Features

Update store discount rules instantly
Filter promo types before changes
Notify support ops of conflicts