Prevent production holds from unapproved proofs for support

Support agents miss proof approval updates, causing production holds and shipping delays. Customers get reminders and production is notified, ensuring approvals arrive before fulfillment stalls.

Overview

Unapproved proofs cause production holds and missed ship dates; this workflow prompts customers and alerts production so approvals flow into queues before fulfillment stalls. Support agents gain clarity and production sees dramatically fewer missed follow-ups, reducing fulfillment delays.

Notable Features

Send targeted reminder emails
Escalate unapproved proofs to managers
Notify production on approvals