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Prevent outdated intake events from causing double-bookings

Operations coordinators find stale intake appointments on calendars, causing double-bookings. Calendars update when a client is retained, ensuring schedulers avoid conflicts.

Prevent outdated intake events from causing double-bookings

Overview

Stale intake events create double-bookings and administrative scramble for operations coordinators. This workflow removes matching calendar appointments when a client is retained, eliminating conflicts so schedulers see only active intakes and handoffs happen faster.

Notable Features

  • Delete matching intake calendar events
  • Match appointments by client fields
  • Notify scheduling staff on removals

Prevent outdated intake events from causing double-bookings