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Prevent missed two-factor codes for instructors and coordinators

Prevent missed two-factor codes for instructors and coordinators

Support coordinators miss two-factor texts in shared inboxes, causing instructors to lose access and delay sessions. Route codes to the correct channel so instructors regain access quickly.

Prevent missed two-factor codes for instructors and coordinators

Overview

Missed two-factor texts stall instructors and create chaotic support handoffs that risk delayed sessions. Route verification codes into the right channel so instructors and coordinators see codes quickly, eliminating missed authentications and reducing urgent escalations.

Notable Features

  • Route codes to correct channel
  • Notify instructors and coordinators instantly
  • Format and highlight verification codes

Prevent missed two-factor codes for instructors and coordinators