Prevent missed tickets from disabled webhooks for support ops

Support ops lose inbound events when webhooks go down, causing missed tickets and delayed responses. Scheduled checks re-enable webhooks so tickets resume flowing and agents can triage.

Overview

Missed inbound events from disabled webhooks create ticketing gaps and frustrate customers. This workflow runs scheduled checks and re-enables disabled webhooks so inbound events trigger tickets again, giving support ops faster recovery, clear audit logs, and fewer missed follow-ups.

Notable Features

Detect disabled webhooks on schedule
Attempt safe re-enable with validation
Notify support ops on recovery failure