Prevent missed RF arrivals for engineering ops

Engineering ops miss RF arrivals, leaving clinic shipment confirmations overlooked. Create a followup ticket after a day delay so ops gets tasks to confirm shipments and close arrival verification.

Overview

Missed RF arrivals create verification gaps that can let clinic shipments go unconfirmed and cause operational rework. This workflow converts each missing RF into a routed ops ticket after a one-day delay, so engineering ops receive clear tasks to confirm shipments and close verification. The outcome is faster handoffs and zero missed follow-ups.

Notable Features

Create delayed follow-up tickets
Recheck arrival status before creating
Assign tasks to ops queue