Prevent missed recoveries after returned debits for finance

Finance coordinators log returned direct debits in the disputes dashboard, causing missed recoveries and manual chasing. Automated reminders notify customers, so collectors recover balances before accounts age.

Overview

Returned direct debits create cashflow gaps and painful manual follow-up for finance. This workflow triggers customer payment reminders when a debit returns, converting disputes into recovered balances and eliminating manual chasing—resulting in faster recoveries and fewer missed follow-ups.

Notable Features

Send payment reminders to customers
Update ledger and dispute status
Create follow-up tasks for collectors