Prevent missed inbound callers for ops and sales

Operations coordinators miss leads when a caller has two unanswered inbound attempts, letting opportunities age. It alerts ops and sales so follow-up happens quickly.

Overview

Missed inbound callers turn into aged opportunities when nobody knows to follow up. This workflow routes the second missed call straight to ops and sales channels and creates CRM follow-ups, eliminating manual tracking and ensuring zero missed follow-ups. The result is faster response times and cleaner handoffs between ops and sales.

Notable Features

Increment missed call counters
Alert ops and sales inboxes
Create follow-up tasks for reps