Prevent lost group-discount inquiries for ops intake reps

Operations coordinators miss group-discount inquiries when form submissions get buried in inboxes, causing outreach follow-ups to stall. It adds inquiries to an inbound tracker so ops can route them.

Overview

Operations coordinators lose inquiries when submissions pile into inboxes, which stalls outreach and risks missed opportunities. This workflow captures every group-discount inquiry into a central inbound tracker and alerts ops plus outreach, eliminating manual entry so response times drop dramatically and missed follow-ups are avoided.

Notable Features

Record form submissions to tracker
Filter out excluded countries
Notify ops and outreach promptly