Prevent inherited hours and billing errors for ops managers
Prevent inherited hours and billing errors for ops managers
Operations coordinators find In Progress projects carrying prior tracked hours, leading to billing errors. Project managers then start with accurate hours for billing and reporting.
Overview
Inherited tracked hours create billing mismatches and extra reconciliation work for ops. This workflow clears stale time entries when projects move to In Progress, giving project managers accurate hours for billing and a clear audit trail so operations can avoid manual fixes and disputes.
Notable Features
- Reset time-tracking fields on status change
- Log reset actions for audit
- Notify project managers of resets