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Prevent expired learners from retaining course bundle access

Operations coordinators risk expired learners keeping bundle access and creating compliance gaps. Remove bundle permissions when a contact joins the expired list, ensuring correct access control.

Prevent expired learners from retaining course bundle access

Overview

Expired learners retaining access create compliance and billing risk for ops. This workflow removes bundle permissions as soon as a contact hits the expired list, eliminating manual deprovisioning and producing clear audit records so operations can focus on preventing issues instead of chasing access changes.

Notable Features

  • Remove expired bundle permissions
  • Check learner exists before change
  • Notify customer success of removals

Prevent expired learners from retaining course bundle access