Prevent coverage lapses: finance sends dispute payment reminders

Finance teams miss dispute rows in operations sheet, risking cancellations and coverage gaps. Customers receive clear payment requests, letting finance recover premiums and avoid cancellation.

Overview

Missed dispute follow-ups put contracts and coverage at risk and leave finance chasing unpaid premiums. This workflow converts dispute rows into clear payment requests and an auditable collections trail, reducing missed follow-ups and improving handoffs to collections.

Notable Features

Send tailored payment reminder emails
Mark dispute rows as reminder sent
Alert collections on unpaid disputes