Prevent booking cancellations with 14-day payment reminders

Finance teams miss payment flags on bookings, risking cancellations. Customers receive 14-day reminders and staff are alerted when a booking is flagged, so balances are addressed.

Overview

Unpaid bookings create cancellation risk and extra reconciliation work for finance. This workflow nudges customers and notifies finance plus bookings staff when a record is flagged, eliminating missed payment follow-ups and keeping schedules accurate. Finance leaders gain clearer audit trails and faster resolution of outstanding balances.

Notable Features

Send customer 14-day reminders
Alert finance and booking staff
Verify outstanding balance before sending reminder