Prevent addiction counselor leads from going uncontacted across channels

Addiction counselors miss outbound outreach on assigned online media leads, causing intake opportunities to go cold and delaying care engagement. Scheduled checks alert channels so reps claim leads.

Overview

Uncontacted prospects create pipeline leakage and delay care intake for counselors. This workflow finds assigned leads without outbound call records and pushes urgent alerts so available reps can claim and contact prospects. Expect faster response times and zero missed follow-ups.

Notable Features

Detect leads missing outbound calls
Post urgent messages to channel
Allow reps to claim ownership