Prevent access confusion for community managers on graduation
Prevent access confusion for community managers on graduation
Community managers miss membership updates when contacts graduate, leaving alumni in student-only areas. Automated updates add alumni tags and remove student access so handoffs are clean.
Overview
Graduates left in student channels create access confusion and extra manual work for community managers. This workflow ensures contacts marked Graduated receive alumni tags, lose student-only rights, and trigger manager notifications so handoffs are clean; customers report faster membership accuracy and fewer manual fixes.
Notable Features
- Add alumni tags on graduation
- Remove access to student spaces
- Notify community managers of changes