President: Alert onboarding when a policy is sold
President: Alert onboarding when a policy is sold
Presidents watch sold policies go unflagged, causing onboarding to miss setups. Set up alerts to notify operations coordinators after each sale, so onboarding can start setup promptly.
Overview
New policy handoffs often stall onboarding, risking delayed policy activation and poor customer experience. This workflow routes sold policies to your operations coordinator and creates onboarding tasks so setup starts promptly and manual follow-ups disappear.
Notable Features
- Alert operations coordinator after sale
- Attach policy details to notification
- Create onboarding task with details