Post starred app reviews into your support ops channel
Post starred app reviews into your support ops channel
Your review notification emails arrive unstructured, so critical ratings and comments are missed by support. It posts parsed reviews to your ops channel so agents act within minutes.
Workflow preview:
Zap details:
Overview
When starred review emails arrive unstructured, urgent feedback can be missed in the inbox. This workflow extracts rating, reviewer context, and the review link, then posts a concise alert to your support ops channel so agents can triage within minutes.