Post resolved ticket link to escalation summaries channel

Ticket-closure reactions in team chat can leave reviewers without a permalink, stalling triage. Posting the permalink to a central summaries channel provides context for reviewers same day.

Workflow preview:

Zap details:

Overview

When engineers confirm a ticket is resolved with a reaction, this flow publishes the message permalink into a central summaries stream so reviewers immediately see the conversation context. That reduces manual lookups and gets issues back into triage within minutes.