Post reply to new customer reviews and notify staff

You get new reviews with no prompt public reply, making local prospects unsure about service. The workflow posts a three-sentence reply and notifies owners within 30 minutes.

Workflow preview:

Zap details:

Overview

Unanswered public reviews make local buyers unsure and increase manual workload for owners and managers. This flow crafts an on-brand three-sentence reply, logs every review for bonus tracking, and pings the right owner so responses occur within 30 minutes.