Skip to content

Post parsed cancellation info to matching tickets for team

Your cancellation emails contain embedded reservation and transaction numbers that leave tickets and billing out of sync. Parsed details are posted to the matching ticket so billing and campaign lists are accurate same day.

Post parsed cancellation info to matching tickets for team

Workflow preview:

Zap details:

Overview

Stop reconciling cancellation emails manually and give program coordinators and billing staff a single source of truth. Parsed cancellation details are posted to the correct ticket within minutes, so campaign lists, refunds, and reports are accurate the same day.

Post parsed cancellation info to matching tickets for team