Post out-of-hours reply for support mentions in channel
Post out-of-hours reply for support mentions in channel
Your messages that mention configured support aliases after hours reach you without context, delaying follow-up. It sends an immediate out-of-hours reply so requesters know next steps.
Overview
When support mentions arrive after hours, on-call responders often lack context and response stalls. This posts an immediate, templated out-of-hours reply so requesters know next steps and on-call staff get context the same day.