Post incoming SMS with contact link to team channel
Post incoming SMS with contact link to team channel
Incoming SMS from students or alumni arrive without contact context and slow pastoral follow-up. Messages post to your team channel with a contact link for faster triage and same-day outreach.
Overview
When students text the ministry number without context, pastoral staff can miss timely outreach. This posts the message and a CRM contact link to your team channel so pastoral assistants can triage and reply within minutes.