Post incoming client SMS to your team channel
Post incoming client SMS to your team channel
Your incoming client SMS can sit unseen, leaving lead details and marketing context out of reach. Get messages posted to a team channel so your coordinators can reply or escalate same day.
Overview
Inbound customer texts often land unseen, scattering lead context and delaying responses. Route those SMS into a shared team channel so marketing and ops coordinators see them within minutes and can reply or escalate the same day.